Future Shop (Coventry Hills, Calgary)

Today I went on a quest for a LCD monitor for my computer. I wanted a wide-screen that could do at least a resolution of 1600 x 800 so that meant 20 inch or more.

I looked around and brought a visit to Future Shop in Coventry Hills in Calgary. The guy that helped me there was kinda pushy but not as much as you see in some other future shops in Calgary (specially the one in NE is bad). And he gave me some things to think about.

So Basically it came down to a 22 inch Samsung or a 20 inch LG. But then i asked him what kind of video adapter i needed to come to the maximum resolution of 1680 x 1050(that both screens support). Then the guy showed me some video adapters but ALL didn’t support the wide screen resolution. And when i pointed that out to him he said that it would not be possible to get that resolution in Windows ??????? so that surprised me even more but i let him talk. He got very defencive and at the end i just cut it of.

It was very strange that they put some one in a department that doesn’t know what he sells and for me this store will not easily be on my route. Let’s try a different Future Shop next time.

 Lucky me i got my 20 inch Samsung from Staples (next door to Future Shop) the KID that helped me there was very helpful and together we looked for the answer to my question. So now i got a new Video Card (and it supports 1680 x 1050) and a new Samsung LCD monitor.

 If people of Staples read this i would say GOOD JOB i will be back next time. And for the Future Shop people i would say Train your people how to deal with Customers and maybe give them some product knowledge

Written by George on December 18th, 2006 with no comments.
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