Gord’s Running Store, Calgary
I was looking for a couple of Trail Runners and decided to give Gord’s Running Store a try. I heard good stories about them so i thought why not.
Last Monday Morning I went to Gord’s and i was the only customer at that point and there was at least 4 people staff (or looked like staff). So after a while looking at the shoes on display a guy came to me to asked if he could help me. I told him that i was looking for some trail running shoes and that i now run on Asics shoes (that i was wearing) with that info he told me that he had two shoes that would be right for me 1 Asics and 1 other (that he didn’t show me). I told him that i would like to try the Asics shoe and that i had size 7.5 / 8. He went to the back and came back with a box with one shoe in it and gave it to me and walked away.
The Shoe looked nice and i guess that the other shoe of the pair was the one on display. I tried the shoe that he gave me and it was to big (believe it was size 8.5) so i put my normal shoe back on and waited and waited and waited and then after like 5 to 10 minutes i decided to leave. I never saw a sales person again?????
After visiting like 11 stores the last couple of days (my size is difficult to get) i have to say Gord’s Running Store definitely gave me the impression that i am JUST a customer and that they don’t care about those. Even at places as SportCheck and Sportmart where you don’t really expect service i got way better service then at Gord’s.
My advice would be that if you are in to running check out the TechShop or Runningroom but please stay away from Gord’s. After this experience you will definitely not see me going there to look for my gear.
Written by George on October 18th, 2007 with
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