Huggies Baby dry diapers 1-2
I recently recieved a box of Huggies diapers as a gift for my new baby. It is a 228 diaper box of size 1-2.
It clearly stated on the box that these diapers should fit a child upto 15 lb. My baby is 12lb, and on the smaller side.
I have only used 4-5 diapers from this huge box, and each time have found the diapers to be too small, they are difficult to put on my baby, too snug on her and feel small. The worse part is, they leak. Everytime she poops, it comes out the top at the back of the diaper, soiling all her clothes and bedding. I used a diaper from a differnt brand, and a no-name brand, made for babies upto 15 or 17lb, and these diapers both held her poop in.
I am wondering if Huggies is aware of the confusing message they are giving new moms. In any case, my recommendation is that if you are buying huggies diapers, buy larger sizes than printed on the box.
Written by Smriti on December 30th, 2008 with
2 comments.
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chris
#1. January 9th, 2009, at 9:33 PM.
Hello again,
After I wrote this post, I contacted Kimberly Clarke (the company that makes Huggies diapers) and reported this issue. I recieved an e-mail from a manager the next day, apologizing for my inconvenience, and stating that she would put a whole bunch of coupons in the mail for me. Well, I recieved the coupons today, they were very generous, and must say I am very pleasantly surprised and grateful to Kimberly Clarke, thanks! I guess a few other “bigger” companies could learn a lot about customer service from these guys.
Cheers,