Rona - Crowfoot way, Calgary
Yesterday evening around 7 I walked in to Rona in Calgary (90 Crowfoot Way NW) looking for a power tool 
Ok finding the power tool section is not hard but then……. you need some advice to what you need. And that is where it all starts where is all the personnel??????
I see one but that is the one kid that is doing the till (yes only one till is open with a huge line behind it).
hmmmm. after walking through the store i finally find somebody that seems to work there, but of course he doesn’t know about power tools but he will page one for me.
Unfortunately nobody with knowledge shows up. But there is another Rona person walking in the power tools section. So i asked him for advices. We talk for 5 minutes or so and my final conclusion was that he also didn’t know what i needed 
so i went with the product that I thought was the right one.
Rona I really like your stores and the products you carry. I could go to Home Depot that is much closer to my house but they never seem to have what I need. But please try to get some staffing in on the busy hours of the day and maybe train a couple more for power tools so that people like me don’t have to buy the wrong product (I bought the right one) there where at least 5 more people in the power tool section looking for help when i was there.
Written by George on April 25th, 2007 with
no comments.
Read more articles on Reviews and Stores.
- [+] Digg: Feature this article
- [+] Del.icio.us: Bookmark this article
- [+] Furl: Bookmark this article